Shipping policy

1. Order Processing

📦 Orders placed before 3 PM (local time) are processed within 1 business day.
📧 You'll receive tracking information via email once shipped.

2. Shipping Options & Delivery

Method	Cost	Delivery Time
Standard	Free over $150	3-7 business days
Express	$15	2-3 business days

Note: Delivery delays may occur during holidays or peak seasons.

3. International Shipping

🌍 We ship to USA, Canada, UK, Australia
⚠️ Customers are responsible for customs/duties (we declare accurate product values).

4. Tracking & Issues

🔍 Track your order using the link in your shipping confirmation.
❗ Contact us within 14 days for lost/damaged packages.

Shipping FAQ

Q: Can I change my shipping address after ordering?
A: Yes! Email us at bijushanstore@gmail.com within 1 hour of ordering. After shipment, changes aren’t possible.

Q: Why is my tracking number not working?
A: Carriers take 12-24 hours to activate tracking. If it’s still not updating after 48 hours, contact us.

Q: Do you offer same-day shipping?
A: Not currently, but orders placed before 3 PM ship the next business day.

Q: What if my package is lost/stolen?
A: We’ll file a claim with the carrier and reship or refund you. Report issues within 14 days.

Q: Are there shipping restrictions?
A: Some items (e.g., electronics) can’t ship internationally due to regulations. See product pages for details.

Q: How do I get free shipping?
A: Spend $50+ and select Standard Shipping at checkout!